One of our newer customers, a prominent medical staffing company, has long been a beacon of support for healthcare facilities needing supplemental workforce management. Specializing in providing top-quality healthcare professionals, such as travel nurses, this company is dedicated to improving patient care by swiftly placing qualified candidates. Here we highlight their story and show how they were able to transform their staffing operations.
Customer Challenges
In the demanding world of healthcare, where many skilled professionals are scarce, our customer faced significant challenges in managing their staffing needs, including:
- Credential Verification and Compliance: Ensuring all their healthcare professionals had up-to-date credentials, immunizations, and licenses.
- Manual Processes: Manually screening, on-boarding, and verifying Social Security numbers, criminal records, and drug screenings, which consumed substantial resources.
- Disjointed Operations: Managing staffing needs across their 65 hospitals with separate talent acquisition teams, leading to inefficiencies.
- Shortage of Qualified Staff: Constantly battling to fill shifts in various departments, including critical care, neurotrauma, and neonatal ICU.
- Vendor Fraud and Compliance Issues: Facing the risk of vendor fraud due to the lack of a consolidated system for managing and auditing staffing vendors.
- High Staffing Costs: Spending more than half their revenue on staffing due to inefficiencies and lack of consolidated contracts.
What The Customer Needed
Our customer searched for a robust solution that could handle their complex staffing needs, streamline operations, and ensure compliance. They needed a platform that could:
- Increase Speed to Placement: Quickly place qualified healthcare professionals in vacant positions.
- Consolidate Operations: Provide a single point of contact for managing all staffing vendors and processes.
- Ensure Compliance: Automate credential verification and compliance to minimize risks.
- Improve Cost Efficiency: Reduce staffing costs by consolidating contracts and streamlining processes.
How Bridge VMS Met the Company's Needs:
Bridge VMS Features
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How We Deliver on Customer Needs
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Centralized Staffing Management
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Bridge VMS offers a comprehensive solution that integrates all aspects of healthcare staffing under one platform. This includes:
- Credentialing and Compliance Automation: Ensuring all healthcare professionals have verified credentials, immunizations, licenses, and updated medical records.
- Seamless Integration with Hospital Systems: Bridging the gap between the hospital's existing systems and the VMS for real-time updates and management.
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Enhanced User Experience
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Bridge VMS enhances operational efficiency through:
- Real-Time Data Integration: Allowing hospitals to view and manage available staff and their credentials instantly.
- User-Friendly Interface: Streamlining the finding, approving, and placing of healthcare professionals.
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Robust API Integrations
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The platform’s API integrations enable:
- Smooth Data Synchronization: Ensuring all staffing data is up-to-date and accessible across all hospital locations.
- Efficient Communication: Facilitating seamless communication between the hospital’s talent acquisition teams and staffing vendors.
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Fraud Prevention and Compliance
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Bridge VMS mitigates risks of vendor fraud and compliance issues by:
- Automated Audits: Conducting regular audits to ensure all processes comply with healthcare regulations.
- Transparent Operations: Providing clear visibility into staffing operations and vendor activities.
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Results with Bridge VMS
Since implementing Bridge VMS, our customer has experienced significant improvements in their staffing operations:
- Increased Efficiency: By consolidating contracts and automating credential verification, the company has reduced the time and effort required to manage staffing needs.
- Enhanced Compliance: Automated processes ensure all healthcare professionals meet required standards, reducing compliance risks.
- Cost Savings: Streamlined operations have led to cost savings, with hospitals now spending less on staffing while maintaining high standards of care.
- Improved Patient Care: With a reliable and efficient staffing system, hospitals can focus on their core mission—providing excellent patient care.
Bridge VMS stands as a testament to the power of technology in transforming healthcare staffing. By addressing the unique challenges faced by our customer, we have enabled them to focus on what truly matters—delivering high-quality healthcare.
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