Staffing and Contingent Workforce Management Tips and Advice | Bridge VMS

Get Ahead with a VMS: 6 Powerful Visibility and Control Benefits

Written by Bridge VMS Team | Nov 18, 2024

Imagine running a large event with no schedule, unclear responsibilities, and a guest list you only find out about the day before. That’s what managing a contingent workforce can feel like without the right tools in place. As MSPs and staffing professionals, the mission is to place top talent efficiently while ensuring everything runs smoothly for clients. Yet, spreadsheets, manual processes, and outdated systems often stand in the way.

A Vendor Management System (VMS) helps to tackle these challenges. Acting as a command center for managing vendors, tracking workers, and ensuring compliance, a VMS transforms workforce management into a proactive, data-driven operation.

What is Workforce Visibility—and Why Does It Matter?

Workforce visibility goes beyond simply knowing who’s on the job. It provides real-time insights into vendor performance, worker compliance, and costs, giving you the tools to make informed, strategic decisions. For MSPs and staffing agencies, this visibility is a competitive advantage. Clients today expect transparency, data-backed results, and assurance that you’re providing real value. Here are six ways a VMS makes that possible:

1. Real-Time Tracking of Vendor and Workforce Performance

A VMS offers real-time tracking, allowing you to: 

  • Monitor performance metrics like productivity and adherence to timelines, so issues can be addressed early.
  • Identify bottlenecks in workflows and resolve them before they impact overall operations.
  • Ensure vendors meet client expectations, providing flexibility to adjust if standards aren’t met.

A good example of this in practice is a VMS system enabling you to view and compare multiple vendors' performances at a glance. This immediate insight means you can quickly identify top performers and optimize staffing choices accordingly.

2. Enhanced Compliance Management

Compliance is crucial but often challenging, especially with a diverse contingent workforce. A VMS centralizes compliance processes, automating the tracking of certifications, licenses, and critical documentation. This feature reduces the risk of non-compliance, legal issues, and penalties by ensuring that every worker meets legal and company requirements.

Real-time compliance tracking allows you to see updated credentials, pending renewals, and certifications across all workers. The automation means fewer oversights, reduced risk, and a smoother process for staying compliant with industry standards.

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3. Centralized Workforce Data and Reporting

Managing contingent staff requires quick access to accurate data, yet it’s a struggle when information is scattered across systems. A VMS centralizes all essential workforce data—timesheets, payroll, contracts, and certifications—into one system, providing a single source of truth. This means that HR, finance, and procurement teams all work from the same, up-to-date information.

Centralized data enables you to generate insightful reports as well. Need to know vendor costs or compare agency performance? A VMS lets you do so with a few clicks. This accessibility allows MSPs and staffing agencies to back up their work with data-driven results, keeping clients informed and operations running efficiently.

4. Better Control Over Costs and Budgets

Managing contingent labor costs can be unpredictable, especially with manual processes. A VMS provides control over workforce spending, offering insights to:

  • Monitor and manage spending in real-time, identifying potential savings and avoiding “rogue spending.”
  • Streamline billing and invoicing, ensuring all vendor invoices are accurate and paid on time.
  • Optimize resource allocation by linking expenses to projects or departments, giving you a clear picture of where resources are needed.

With this real-time visibility, you can forecast spending and make proactive budget adjustments. This helps MSPs and staffing agencies control costs, providing clients with a cost-effective service.

5. Streamlined Management of SOWs

Managing Statements of Work (SOWs) is essential for aligning vendors, timelines, and deliverables. A VMS offers a centralized platform to track each SOW, ensuring all parties remain aligned with project scope and responsibilities.

With a VMS, MSPs and staffing agencies can:

  • Ensure SOW Compliance: Track adherence to timelines, budgets, and scope in real-time, reducing the risk of scope creep.
  • Foster Accountability: Clearly define and monitor each party's responsibilities to keep projects on track.
  • Easily Adjust SOWs: Update SOWs as project needs change, ensuring resources are allocated effectively.

This streamlined SOW management minimizes risk, boosts efficiency, and strengthens client satisfaction by keeping everyone aligned from start to finish.

6. Improved Decision-Making with Data-Driven Insights

In staffing, making quick, strategic decisions is essential. A VMS’s data-driven insights allow you to make informed choices about vendor management, workforce deployment, and budget allocation. Key performance indicators (KPIs) provided by a VMS allow for proactive decisions that improve outcomes and optimize operations.

With access to metrics you can adapt your staffing strategy dynamically, ensuring consistent results that benefit both your agency and your clients.

Ready to Transform Your Workforce Operations?

Curious about how a VMS can change your operations? Check out our latest guide, Everything You Need to Know About a VMS. This resource is designed to empower your staffing strategy with expert insights and practical tools to increase productivity from day one.

Here’s what you’ll find inside:

  • Key advantages of integrating a VMS into your organization
  • Step-by-step guidance for smooth implementation
  • Best practices to maximize workforce efficiency
  • And more!