Staffing and Contingent Workforce Management Tips and Advice | Bridge VMS

Vendor Management System (VMS): Who Benefits from it?

Written by Mary Ellen DeMarino | Sep 04, 2024

Unlock the full potential of your contingent workforce with a vendor management system (VMS) by learning the best strategies for optimizing solutions for ultimate workforce success.

This blog will provide you with the most practical information to lay a foundation for understanding the intricacies of a vendor management system (VMS). You'll delve into key concepts such as what a VMS is, who benefits from it, some key features to look for, and, most importantly, the steps to successfully implementing a VMS into your everyday work practices.

Continue reading to discover the transformative potential of vendor management and how it can revolutionize your business operations. 

What is a Vendor Management System (VMS)?

A Vendor Management System (VMS) is a software application that helps companies manage their relationships with external vendors and while simultaneously controlling their contingent workforce. It provides a centralized platform for businesses to streamline and automate various vendor-related processes such as vendor on-boarding, contract management, performance tracking, and invoice processing.

A VMS acts as a helping hand to managers by efficiently and reliably organizing tedious everyday tasks into a central repository of information that can be quickly accessed and optimized for use. Not only does a VMS give managers easy access to all information, but it also uses its unique capabilities to take over many functions, proactively address inefficiencies, and most importantly, guarantee that the entire contingent workforce process is working seamlessly and adequately, providing a sense of security. 

Here are the key benefits that a VMS solution offers:

  • Efficient vendor management process every time.
  • Enhanced collaboration with vendors.
  • Streamlined contingent workforce processes including recruitment, on-boarding, selection, and termination.
  • Decreased inefficient spend 
  • Improved compliance and risk mitigation 
  • Better supplier relationship management
  • Streamlined collaboration and communication channels 

Continue reading the blog to understand how these benefits will impact your business process and help you reach all strategic objectives. 

The Vendor Management Process Steps

Managing vendors entails a series of essential steps, each of which can be finely tuned by a VMS to simplify the process for managers and other key stakeholders:

Step 1. Vendor Identification and Evaluation: This step involves identifying potential vendors and evaluating their capabilities, qualifications, and suitability for each company's requirements. A VMS optimizes its capabilities to streamline the recruitment and selection process, guaranteeing that only qualified candidates and vendor progress further. Managers will then enter the process once only qualified individuals proceed.

Step 2. Vendor Selection and Contract Negotiation: Once suitable vendors have been identified, the company selects the most appropriate vendor or candidate and negotiates the terms and conditions of the contract. Utilizing a VMS ensures that only the most suitable vendor or candidate is chosen, no vital information is overlooked, and that the process moves forward strategically and securely. 

Step 3. Vendor On-boarding and Performance Tracking: After the contract is finalized, the companies on-board the vendor or candidate by setting up the necessary systems, processes, and communication channels. A VMS can then track vendor performance to monitor predefined metrics and KPIs and ensure that performance positively adheres to company standards and objectives. 

Step 4. Vendor Relationship Management: This step involves maintaining regular communication and collaboration with vendors and candidates, addressing issues or concerns, and fostering a strong and mutually beneficial relationship. This solution facilitates seamless vendor communication, ensuring no vital information slips through the cracks. It also promotes effective communication between candidates, guaranteeing their informative and efficient recruitment process.

Step 5. Contract Renewal or Termination: As the contract term ends and companies decide whether to renew the contract based on the vendor or candidate performance, a VMS, through its analytics capabilities, will help managers determine the most strategic decision, whether termination or renewal. 

These steps may vary slightly depending on the company's specific requirements and the complexity of the vendor management process. What is important to note is the benefits that a VMS brings to each step of the vendor management process and how any company can optimize these to reach strategic objectives. 

Who can Benefit from a VMS?

A VMS has the power to benefit any company in any industry and stakeholders within each company. By offering a centralized and automated procurement process, it empowers companies to optimize their supply chain operations, drive cost efficiency, maintain key competitors in the market, and enhance transparency and compliance.

Each industry will harness the advantages in its unique way, as the implementation process brings various benefits tailored to each company. This solution typically targets managed service providers (MSPs), staffing agencies, and corporate firms, as its features are created with their needs in mind.

These steps may vary slightly depending on the company's specific requirements and the complexity of the vendor management process. It is important to note the benefits a VMS brings to each step of the vendor management process and how any company can optimize these to reach strategic objectives. 

Managed Service Providers (MSP)

MSPs are no strangers to the complexities of navigating and managing multiple clients at once. The influx of client data, invoices, and time cards often leads to a chaotic and time-consuming workflow, making it challenging for managers to uphold top-notch services. The days of manual labor and battling inefficiencies are now a thing of the past, as relief is at hand.

For MSPs, a VMS is a game-changer. It simplifies the management of contingent workforce suppliers and ensures strict adherence to client requirements. It empowers MSPs to efficiently oversee the entire lifecycle of temporary workers, from sourcing and on-boarding to timekeeping and payment processing. Whether for healthcare or  IT, an MSP will require unique VMS features to enhance their optimization and ensure all requirements for an efficient workflow are met.

Consider these key features when selecting a VMS provider, and rest assured that the solution will adapt to your MSP perfectly. 

Easy to Use: A user-friendly VMS makes the entire process, from the initial on-boarding and selection to the final invoicing and billing capabilities, ensure that all users can navigate and access key information to maximize the software's capabilities.  

Single sign-on: The ability to run multiple client programs from a single platform allows MSPs to scale their programs securely and cost-effectively, all while saving critical time.

Manages the on-boarding process: Standardizing processes, automating workflows, and organizing essential documentation, a VMS monitors each on-boarding task to prevent oversight, minimize manual labour, and guarantee that all candidates fit the unique qualifications and requirements.

Improves visibility and transparency: A VMS acts as a centralized repository for all vendors to provide real-time reporting and analytics capabilities that ensure the continuous monitoring of vendor performance and contract terms. These features enable MSPs to proactively improve vendor relationships and reduce the information missed. 

Ensures compliance with labor laws: With robust security protocols, regular audits, updates, and thorough verification of worker credentials, a VMS guarantees alignment with labor laws and tax regulations. This safeguards your data against potential threats and upholds MSP's reputation.

Staffing Agencies 

As a staffing agency, you juggle various components for multiple clients. From on-boarding and recruitment to invoicing, these tasks can be overwhelming. But with a robust VMS, you can strategically organize these tasks, gaining more control over your operations. The system provides a centralized platform for managing candidate profiles, job requisitions, and client relationships.

Here are some key reasons why staffing agencies have chosen to partner with VMS vendors to satisfy their staffing objectives: 

Internal Working Pool Functionality: Internal talent pools allow staffing agencies to foster a culture of internal mobility. When a company consistently promotes internal candidates, employees see firsthand the career opportunities available, which increases overall motivation and productivity. 

Increased Candidate Pool: Manually accessing a large pool of candidates through multiple vendors can be challenging and hinder a company from accessing high-quality candidates. By leveraging a VMS, companies can tap into a large pool of talented professionals, accessing them simultaneously to increase the likelihood of finding the ideal match for every distinct role.

Better staffing flexibility: This large candidate pool allows staffing agencies to quickly scale up or down the workforce according to supply and demand conditions. Companies will reduce their spending on unnecessary employment costs. 

Streamlined recruitment process: By automating the recruitment process, the VMS ensures that all potential candidates meet each company's specific requirements. This emphasis on quality selection instills a sense of security about the candidates. The VMS effectively takes over the role of the hiring managers, making the recruitment process seamless for both managers and candidates. 

Shift scheduling and management: An intuitive VMS will provide a clear display of timesheets and schedules to both managers and employees, ensuring accuracy and seamless shift allocation.

Corporations 

Like MSPs and staffing agencies, corporations often face significant challenges in managing their contingent workforce, including inefficient processes, compliance issues, and a lack of sufficient visibility. These challenges lead to increased costs, reduced productivity, and decreased overall workforce efficiency and productivity.  

The features of a VMS offer numerous benefits for the corporate workforce, too much to be noted. The key benefits a corporate firm should search for are:

Cost Savings: By reducing manual work and the time required for managers to complete tedious tasks, a VMS significantly helps businesses optimize costs. With streamlined software showing all spending information, managers can ensure they are allocating their costs correctly, thereby enhancing the efficiency of their operations. The VMS also presents costs upfront, and the return on investment and time savings through increased productivity and efficiency make it a worthwhile investment, despite any initial fees. 

Advanced Reporting and analytics: Through detailed reports and analytics, corporate managers can analyze vendor performance, expenses, contract compliance, and risk management data. These valuable insights into vendor and candidate data allow for proactive and predictive decisions that improve overall vendor management. 

Increased compliance with labor laws: A VMS provides robust compliance management features that ensure adherence to guidelines, legal requirements and industry standards, all while tracking candidates' certifications to ensure that all hires meet the minimum standards for the role. 

Used for various job roles: Whether you are an IT company or an engineering startup, most VMS can incorporate your data to ensure efficient vendor information management. The capabilities allow every industry and business of all sizes to streamline their systems by utilizing the features mentioned above. 

A VMS presents many benefits for companies; from the smallest business to a large corporation, anyone can see the benefits it brings. Follow and read more of the blogs to learn more about the world of VMS solutions and how its growth is changing the business landscape.