Cookies
Introduction
Bridge (“we”, “us” or “our”) use cookies and similar tools across our websites to improve their performance and enhance your experience. This policy explains how we do that.
What is a cookie?
A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website, which enables the website to tailor its offerings to your preferences when you visit it.
There are two main types of cookies:
- A session cookie only exists for the duration of your visit to a website. They recognise your computer or smartphone as you move between pages. These cookies can be used, for example, to maintain secure logins.
- A persistent cookie stays on your device for a set period of time and can be used, for example, to remember you when you next visit the website.
The source of each cookie also varies. Some cookies are owned and created by Bridge ('first-party' cookies), but others are supplied by independent companies ('third-party' cookies).
Cookies are NOT viruses, any kind of malware, programs or applications. Cookies can't see the files on your computer.
The cookies used on Bridge website fall into three categories:
- Strictly necessary
- Performance
- Content distribution
What all of this means is that you get the best possible user experience and relevant information based on your needs.
- Strictly necessary cookies
Strictly necessary cookies let you move around the website and use essential features such as secure areas.
We use strictly necessary cookies to:
- Remember information that you have entered on web order forms when you visit different pages in a the same session
- Balance the overall volume of website visitors between our computer servers
These cookies will not be used to gather information that could be used for marketing or to remember visitor information outside of a single session.
Name |
Purpose |
Expiry |
Resolution |
Used to ensure the correct version of the site is displayed to your device. |
N/A |
Session |
Used to track your user session on our website. |
N/A |
Live Chat: Tawk.to
Third Party / Sub Processor |
Purpose |
Digital Ocean |
Data hosting, MTA email hosting |
AWS Amazon |
Data hosting |
Twilio Inc. |
Communications technology partner |
Google Inc. |
Google Cloud Platform |
Loggy |
Cloud analytics provider |
Apple Inc. |
App store distribution |
Talk.to Data collection
We ask for each live chat users to supply their name, email address and telephone number. This is used as reference, incase the chat closes unexpectedly.
Contact details are stored for 24 months and then deleted. Data is not shared with any third party for advertising purposes.
- Performance cookies
Performance cookies collect aggregated information about how visitors use our website, e.g., which pages visitors go to most often, how long they stay, and whether they get error messages. This information is useful to Specsavers so that we understand how visitors experience our site and it is used to formulate improvements to the website.
Performance cookie information is aggregated and does not identify individuals.
Name |
Purpose |
Expiry |
_ga |
Used to distinguish users. |
2 years |
_gid |
Used to distinguish users. |
24 hours |
_gat |
Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. |
1 minute |
AMP_TOKEN |
Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. |
30 seconds to 1 year |
_gac_<property-id> |
Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out. |
90 days |
- Content distribution cookies
Bridge employs CandidateID email cookies to supply you with tailored communication and real time service provision, i.e., bespoke content distribution based on your email and onsite interactions.
No data is shared with any other affiliated partner, e.g., sold on for advertising purposes.
Cookie |
Type |
Duration |
Description |
ARRAffinitySameSite |
Necessary |
Session |
This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. Require for Candidate.ID functionality. |
ARRAffinity |
Necessary |
Session |
This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. Require for Candidate.ID functionality. |
cbMapperId |
Necessary |
1 day |
This cookie is used to track the Candidate.ID campaign interactions |
cid |
Necessary |
2 years |
This cookie is used to reference a Candidate.ID profile and issue tailored email & SMS communications |
emailChannelId |
Necessary |
1 day |
This cookie is used to reference a Candidate.ID campaign |
workFlowId |
Necessary |
1 day |
Description |
- Hubspot
Cookie |
Type |
Duration |
Description |
hs_opt_out |
Necessary |
6 months |
This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. |
hs_do_not_track |
Necessary |
6 months |
This cookie can be set to prevent the tracking code from sending any information to HubSpot. |
intial_opt_in |
Necessary |
7 days |
This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode. |
cookie_cat_prefcookie_cat_pref |
Necessary |
6 months |
This cookie is used to record the categories a visitor consented to. |
gpc_banner_dismiss |
Necessary |
180 days |
This cookie is used when the Global Privacy Control banner is dismissed. |
ab_test |
Necessary |
Session |
This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before. |
key |
Necessary |
14 days |
When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. |
messages-is-open |
Necessary |
30 mins |
This cookie is used to determine and save whether the chat widget is open for future visits. |
hide-welcome-message |
Necessary |
1 day |
This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed. |
hsmem |
Necessary |
7 days |
This cookie is set when visitors log in to a HubSpot-hosted site. |
membership-csrf |
Necessary |
Session |
This cookie is used to ensure that content membership logins cannot be forged. |
langswitcher |
Necessary |
2 years |
This cookie is used to save a visitor’s selected language choice when viewing pages in multiple languages. |
cfruid |
Necessary |
Session |
This cookie is set by HubSpot’s CDN provider because of their rate limiting policies. It expires at the end of the session. Learn more about Cloudflare cookies. |
cf_bm |
Necessary |
Session |
This cookie is set by HubSpot's CDN provider and is a necessary cookie for bot protection. It expires in 30 minutes. Learn more about Cloudflare cookies. |
hstc |
Analytics |
6 months |
The main cookie for tracking visitors. |
hubspotutk |
Analytics |
6 months |
This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. |
hssc |
Analytics |
30 mins |
This cookie keeps track of sessions. |
hssrc |
Analytics |
Session |
Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. |
messagesUtk |
Functionality |
6 months |
This cookie is used to recognize visitors who chat with you via the chatflows tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. |
Managing cookies
You can set your cookies when you initially visit our website and can manage your settings on subsequent visits, via the cog icon in the bottom left of your screen.
If you choose to decline cookies, some parts of the Bridge Platform may not work as intended or may not work at all.
Changes to this Policy
The terms of this policy may change from time to time. We shall publish any material changes to this Policy via appropriate notices either on this website or by contacting you using other communication channels.
Contact
Questions, comments and requests regarding this policy are welcomed and should be addressed to askmarketing@ngagerecruitment.com